Frequently Asked Questions

  • ​Q. Are all classes American Heart Association (AHA) certified?
  • ​A. Yes all courses offered are American Heart Association certified.
  • ​Q. When will I get my American Heart Association completion card?
  • ​A. You will receive your card at the end of class upon successful completion, an E-card sent to your registered email address (see sample pic above).
  • ​Q. What are AHA E-cards and how do they work?
  • ​A. E-cards work the same as the old traditional AHA certification cards, only better. After course completion, you will be sent a link from your AHA instructor to claim your E-card. After claiming your E-card, the AHA will auto-prompt you to create a basic student profile, with an active AHA student profile you will never have to go digging for your card again. There are is a unique code assigned to every E-card that verifies a student's active status in each certification they have received from the American Heart Association. There is also a QR scanner assigned  to your E-card that anyone with a smart phone can verify your AHA certification. You will be given the option to print your E-card as physical proof. ​"Per American Heart Association, Paper cards will no longer be issued after January 2018".
  • ​Q. How do you verify your AHA E-card (mainly for employers) 
  • ​A. Several ways; 1.) visit ECARD Search and enter your information. 2.) Use the QR scanner from any smart phone and it will auto-verify. 3.) Contact the Training site the class took place and any instructor can help you pull up your information. 
  • ​Q.Are there discounts available?
  • ​A. Yes we offer group rates for parties of 4 or more.
  • ​Q. What do I need to take the Heartsaver CPR classes?
  • ​A. A good Attitude, some coffee, and a willingness to help someone in crisis (no prerequisites).
  • ​Q. What do I need to take the Basic Life Support (BLS) class?
  • ​A. Each student must have the current (AHA) student BLS provider manual or E-book brought to class, no other prerequisites.
  • ​Q. What do I need to take the Advanced Cardiac Life Support (ACLS) class?
  • ​A. Each student must have the current (AHA) student ACLS provider manual or E-book brought to class along with a printed copy of their self-assessment online pre-test showing their full name and a score of 70% or greater and a current unexpired (AHA) BLS Provider card (copy is fine).
  • ​Q. What do I need to take the Pediatric Advanced Life Support (PALS) class?
  • ​A. Each student must have the current (AHA) student PALS provider manual or E-book brought to class along with a printed copy of their self-assessment online pre-test showing their full name and a score of 70% or greater and a current unexpired (AHA) BLS Provider card (copy is fine).
  • ​Q. How do I register and pay for class?
  • ​A. Click on the registration link and you will be re-directed to a drop down list of courses, select the class you wish to take and follow the auto-prompts to sign up, register, and pay.
  • ​Q. How do I replace my card if I lose it (non E-card holders)?
  • ​A. If you have the traditional printed card (non-Ecard). You have to replace the card through the training site/center you were certified by. Replacement cards through Asheville Heart CPR are $20.00 and may take up to 10-14 business days to receive. E-cards will be replacing traditional printed AHA e-cards by 2018.
  • ​Q. Where Do I get the student manual for class?
  • ​A. You can purchase the e-book manuals directly through the AHA website. (click on the link below to be directed to each e-book link) or purchase the printed manuals through a licensed AHA supplier (click on the manuals link to be redirected to each licensed AHA supplier). However, most healthcare employers have a copy of the printed manuals with their education departments.

​Have questions about what type of training you need?

Larry Rowe

828-515-1CPR call/text

larry@ashevilleheartcpr.com

ashevilleheartcpr.com



​*The American Heart Association strongly promotes knowledge and proficiency in CPR, BLS, ACLS, and PALS, and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association, and any fees charged for such a course do not represent income to the American Heart Association.*​